Q:  What do I need for virtual therapy (also known as 'online therapy' or 'telehealth')?

​

A:  You’ll need a stable internet connection, a computer or smartphone, and a private space for your sessions.  Your sessions will be held through a secure, easy-to-use platform called "Simple Practice."  There is no need to download anything on your computer, though you may need to download an app if you prefer to use your phone for sessions.   Instructions will be emailed to you before your appointment.

​

Q: Do you accept insurance?

​

A: Yes!  Bright Mind Counseling is in-network with many insurance plans.  See Fees & Payment  page​ for more information.

 

​​​

Q:  What are your hours for availability?

​

A:  Sessions are typically offered Mondays-Fridays between the hours of 7am-3pm.  Evening sessions are occasionally available.  

​

Q:  How do I know if therapy is right for me?

​

A: Therapy can be helpful for anyone who is looking to:

​

• create a positive change in their life

• solve a problem they have been struggling with

• gain clarity on a complicated issue

• process a difficult experience or loss

• increase their ability to navigate difficult emotions, situations or relationships

• increase their coping skills for managing life's stressors and challenges

• improve their self-esteem, self-worth, and self-compassion

• learn how to identify, care for and advocate for their needs

• identify and break down barriers that have been holding them back from reaching their goals or living the life they want

• improve their mental health and wellbeing overall

​

Q: How long will I be in therapy?

​

A:  That depends.   Some people come to therapy to solve a specific issue and choose to stop services once that issue is solved.  Other people come to therapy and find that it is helpful in a much broader way than they expected and choose to incorporate therapy as part of their overall wellness practices, continuing services for a longer period of time.  You and your therapist will continue to explore what makes the most sense for you, and of course, you are free to end services at any time you choose.

​​

Q: How frequent are sessions and how do I schedule?

​

A:  The frequency of your sessions depends on your goals and how often you would like to meet.  Typically, frequency starts with weekly or bi-weekly sessions, and then gradually decreases as therapy progresses.  However, how often you meet is completely up to you.  Scheduling of sessions will be done between you and your therapist, either by email, through the client portal, or at the end of your previous session.  While some people find it helpful to have a regular therapy schedule (such as same day and time each week), other people choose to schedule one session at a time as needed.

​

Q: How do I know if virtual therapy is a good fit for me?

​

A:  Virtual therapy is a good fit for people who are looking for a convenient and accessible option.  Virtual therapy can easily fit into a busy schedule by cutting down on travel time.  People also enjoy telehealth for the added comfort and privacy of participating from their home or another private space of choice.

 

Virtual therapy may not be a good fit for anyone who might need in-person support while in session.  For example, if it is expected that someone may require a safety plan or may need support with significant emotional, behavioral or physical needs while in session, in-person therapy should be considered over virtual therapy.  Younger children who would benefit most from therapeutic activities that include movement, hands-on activities, and other active participation should also be considered for in-person therapy over virtual therapy.

​

Q:  Is virtual therapy secure? 

​

Yes!  Virtual therapy is done through a secure and HIPPA compliant platform and your therapist will always be in a secure and private space.  Therapy sessions with Bright Mind Counseling are NEVER recorded.  

​

Q:  Is therapy really confidential?

​

Yes!  Therapists are required by law to keep your records and what you talk about in therapy confidential.  However, there are a few circumstances in which confidentiality may be broken, such as if/when you provide your therapist written consent to share your information with another person or agency, if your therapist believes that you or someone else is in danger, or if your therapist is ordered by a court of law to share your information.  If insurance is covering any portion of your therapy, they will also have access to some of your mental health information.

​​

Q:  How will I know that therapy has "worked" for me?

​

A:  Everyone has a different reason for coming to therapy. For some, it’s about feeling less anxious or overwhelmed. For others, it’s about getting unstuck, making a change, or simply wanting to feel more like themselves again. Therapy isn't about having a perfect life or never having hard days. It's about having the tools and support to handle the hard days, enjoy the good ones, and make more room for the people and things that matter most.

​​

Q:  I have tried therapy before, and it didn't help.  Why will this be any different?

​

A:  If you’ve tried therapy before and didn’t get what you hoped for, it’s understandable to feel unsure about trying again. At the same time, therapy can look different at different points in our lives, depending on what we’re going through, what we need, and the connection we have with our therapist. Sometimes, giving therapy another try at a different point in life can open the door to new understandings, new possibilities, and a new way of moving forward.

 

 ​​​​​

​